63102 – Financial sales representatives

Broad Occupation Category

6 – Sales and service occupations


3 – Occupations usually require a college diploma or apprenticeship training of less than two years; or more than six months of on-the-job training

Major Group

63 – Occupations in sales and services

Broad Occupation Category

631 – Occupations in sales

Broad Occupation Category

6310 – Insurance, real estate and financial sales occupations

Financial sales representatives sell basic deposit, investment and loan products and services to individuals and businesses. They work in banks, credit unions, trust companies and similar financial institutions.

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Example Titles

  • Credit officer

  • Financial services officer

  • Financial services representative

  • Loan officer

  • Mortgage officer

  • Sales associate - personal banking

Main Duties

This group performs some or all of the following duties:

  • Open new personal and non-personal accounts, and provide access to automated banking machine, telephone banking and online banking services

  • Interview applicants for personal, mortgage, student and business loans

  • Promote the sale of deposit, investment, credit and loan products and services

  • Assist clients by proposing solutions to address financial objectives such as business expansion, debt management, investment and other financial goals

  • Research and evaluate loan applicant's financial status, references, credit and ability to repay the loan

  • Complete credit and loan documentation

  • Submit credit and loan applications to branch or credit manager with recommendations for approval or rejection; or approve or reject applications within authorized limits ensuring that credit standards of the institution are respected

  • Prepare statements on delinquent accounts and forward irreconcilable accounts for collector action

  • Review and update credit and loan files

  • Act as joint custodian for cash and securities.

Employment Requirements

  • Registration with the securities regulatory authority in the province or territory of employment is usually required.

  • Financial services officers who sell regulated financial products and investments are required to be licensed by the appropriate governing body.

  • Completion of a loan or credit training program, ranging from six to twelve months, is usually required.

  • Various training programs and courses are offered by the Institute of Canadian Bankers and may be required by employers.

  • Completion of secondary school and extensive general banking experience is usually required.

  • A bachelor's degree or college diploma related to commerce or economics may be required.

  • A mutual funds licence is usually required.