60020 – Retail and wholesale trade managers

Broad Occupation Category

6 – Sales and service occupations

TEER

0 – Management occupations

Major Group

60 – Middle management occupations in retail and wholesale trade and customer services

Broad Occupation Category

600 – Middle management occupations in retail and wholesale trade and customer services

Broad Occupation Category

6002 – Retail and wholesale trade managers

Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail or wholesale basis. They are employed by retail and wholesale sales establishments or they may own and operate their own store.

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Example Titles

  • Antique dealer

  • Assistant manager - retail

  • Automobile repair shop manager

  • Bookstore manager

  • Car dealership manager

  • Cattle dealer

  • Clothing store manager

  • Department store manager

  • Pleasure boat dealer

  • Sporting goods store manager

  • Store manager - retail

  • Supermarket manager

  • Variety store manager

Main Duties

This group performs some or all of the following duties:

  • Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments

  • Manage staff and assign duties

  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales

  • Determine merchandise and services to be sold, and implement price and credit policies

  • Source and negotiate with vendors when necessary to procure merchandise for resale

  • Develop and implement marketing strategies

  • Plan budgets, authorize expenditures, and monitor revenues

  • Evaluate and improve customer service and respond to customer requests and issues

  • Address staffing requirements, including the hiring, development and retention of staff

Employment Requirements

  • Completion of secondary school is required.

  • A university degree or college diploma in business administration or other field related to the product or service being sold may be required.

  • Several years of related retail or wholesale sales experience at increasing levels of responsibility are usually required.