22311 – Electronic service technicians (household and business equipment)

Broad Occupation Category

2 - Natural and applied sciences and related occupations.


2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations

Major Group

22 – Technical occupations related to natural and applied sciences

Broad Occupation Category

223 – Technical occupations related to engineering

Broad Occupation Category

2231 – Technical occupations in electronics and electrical engineering

Electronic service technicians service and repair household and business electronic equipment such as audio and video systems, computers and peripherals, office equipment and other consumer electronic equipment and assemblies. They are employed by electronic service and retail establishments, by wholesale distributors and within service departments of electronic manufacturing companies. Apprentices are also included in this unit group.

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Example Titles

  • Alarm system technician

  • Audio-video service technician

  • Computer service technician

  • Electronic products field service technician

  • Electronic service technician apprentice

  • Electronic service technician supervisor

  • Office equipment service technician

  • Photocopy machine technician

  • Radio and television service technician

  • Satellite antenna servicer

Main Duties

This group performs some or all of the following duties

  • Install, maintain and repair household and business electronic equipment, such as televisions, radios, video cassette recorders, stereo equipment, photocopiers, computers and peripherals

  • Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment

  • Diagnose and locate circuit, component and equipment faults

  • Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools

  • Complete work orders, test and maintenance reports

  • May supervise other electronic equipment service technicians.

Employment Requirements

  • Completion of a two- to three-year college program in electronics or completion of a four-year apprenticeship program in electronic servicing and repair or completion of high school or college courses in electronics and on-the-job training is required.

  • Trade certification for electronics technicians (consumer products) is available, but voluntary, in Ontario, British Columbia and the Yukon.