12201 – Insurance adjusters and claims examiners

Broad Occupation Category

1 –Business, finance, and administration occupations

TEER

2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations

Major Group

12 – Administrative and financial supervisors and specialized administrative occupations

Sub-major group

122 – Accounting, insurance and related business administrative occupations

Minor group

1220 – Accounting, insurance and related business administrative occupations

Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies. They are employed in claims departments of insurance companies or as independent adjusters. Insurance claims examiners examine claims investigated by insurance adjusters and authorize payments. They are employed at head offices or branches of insurance companies.

Let us help you Apply for Canada PR as Insurance adjusters and claims examiners

Example Titles

  • Adjuster

  • Claims examiner

  • Claims representative

  • Insurance adjuster

Main Duties

This group performs some or all of the following duties:

Insurance adjusters

  • Investigate circumstances surrounding insurance claims to determine validity of claim

  • Inspect automobile, home or other property damage

  • Take statements and consult with claimants, accident witnesses, doctors and other relevant individuals and examine records or reports

  • Determine amount of loss or damages covered by insurance policies

  • Negotiate settlement of claims

  • Prepare adjustment reports.

Insurance claims examiners:

  • Review, examine, calculate and authorize insurance claims investigated by insurance adjusters

  • Examine adjusters' reports and similar insurance claims or precedents to determine extent of insurance coverage

  • Ensure claims are valid and settlements are made according to company practices and procedures

  • Consult lawyers, doctors or other relevant individuals to discuss insurance claims

  • Approve automobile, fire, life, disability, dental or other insurance claims.

Employment Requirements

  • Completion of secondary school is required.

  • A bachelor's degree, college diploma or some post-secondary education or several years of experience as a clerk in the claims department or other general insurance experience is required.

  • Several years of on-the-job training and completion of insurance industry courses and training programs are required.

  • Independent adjusters require a provincial licence issued by the Superintendent of Insurance in the province or territory of employment.