13112 – Medical administrative assistants

Broad Occupation Category

1 – Business, finance and administration occupations


3 – Occupations usually require a college diploma or apprenticeship training of less than two years; or more than six months of on-the-job training

Major Group

13 – Administrative occupations and transportation logistics occupations

Sub-major group

131 – Administrative occupations

Minor group

1311 – Office administrative assistants - general, legal and medical

Medical administrative assistants perform a variety of secretarial and administrative duties in doctor’s offices, hospitals, medical clinics and other medical settings.

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Example Titles

  • Administrative assistant - medical

  • Medical secretary

  • Ward secretary

Main Duties

This group performs some or all of the following duties:

  • Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients

  • Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review

  • Interview patients in order to complete forms, documents and case histories

  • Complete insurance and other claim forms

  • Initiate and maintain confidential medical files and records

  • Prepare draft agendas for meetings and take, transcribe and distribute minutes

  • Prepare financial statements and billing

  • Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting

  • Order supplies and maintain inventory

  • Determine and establish office procedures and routines

  • May supervise and train other staff in procedures and in use of current software.

Employment Requirements

  • Completion of secondary school is usually required.

  • Completion of a one-or two-year college program or other specialized courses for secretaries or medical secretaries is usually required.